Contact Us

Contact us via one of the channels below to talk with one of our staff and schedule a meeting

Get in touch

Contact Info

Thank you for your interest in our domiciliary care and staffing agency. If you have any question, we encourage you to contact us.  Our experienced staff will provide you with all required information. 

CALL US

+ 44 (0) 7423 407821

+ 44 (0) 20457 22784

OUR MAIN OFFICE

Regal House London Road
70 London Road, Twickenham
TW1 3QS, England 

EMAIL US

contact@oaksupport.co.uk

Request a Consultation

From Happy Families

Testimonials

My mom was well-cared by a professional, helpful and lovely caregiver. The office was also easy to talk to and they gave us a customized plan that works for my family.

Katherine M.

My mom was well-cared by a professional, helpful and lovely caregiver. The office was also easy to talk to and they gave us a customized plan that works for my family.

Susan K.

My mom was well-cared by a professional, helpful and lovely caregiver. The office was also easy to talk to and they gave us a customized plan that works for my family.

Craig S.

Got Questions?

Check Out Our FAQs

Do you provide live-in carers?

Yes, we provide live-in Carers. If you are requiring a carer then we are often able to accommodate this in a variety of locations

What is the minimum visit time you offer?

In order to provide a quality, person centred service, our minimum visit time is 1 hour however this is subject to the care requirements and location.

How do you ensure your staff are trustworthy?

Our recruitment processes are extremely stringent and include face-to-face interviews, reference checks, criminal record checks (DBS) and occupational health clearances.

Where do your staff operate?

Our carers are based in Surbiton and the Kingston area.  However, we are able to provide care in areas beyond this subject to the accommodation provision available.

How quickly can I organise a care package?

We know that when dealing with people’s health, circumstances can change rapidly with little or no warning. Once you have got in touch with us, our  managers will be able to advise how quickly we could mobilise a suitable care package subject to your needs. Our dynamic team are able to adapt to changes in the delivery of care.

How much does home care cost?

The average cost of home care is £20/hour. This cost will vary depending on your location and the complexity of the care you need. But, the good thing is that our domicilairy care services are very flexible. You pay for only what you need. If all you need is an hour weekly, you only have to pay the cost of an hour. Your council can also pay all or part of your home care cost, depending on your eligibility.